Download instructions are available here.
The new iOS Oregon Inspector App will be available for download on Monday, Jan. 13, 2020. The app will be available for iPhone and iPad devices at launch with an Android version available at a future date. We have worked with CityGovApp to create an alternative to the current Accela Inspector App to allow for Oregon customization, faster bug fixes, and better support. The Accela app will still be available, but you will also have the option to use the Oregon Inspector App. In fact, both apps can be installed on your iOS device at the same time.
Live Online Training Available:
The Oregon Inspector App is similar in functionality to the Accela Inspector App, so the learning curve should not be too great. But for ease of use, Jerod Broadfoot from the ePermitting Program will be providing the following five live online training sessions using GoToMeeting next week:
There is no need to register. Simply log on using this access information during any of the sessions that work best for you:
Access Code: 340-464-541
Please keep in mind that there is a GoToMeeting app available on the App Store if you would like to view the training sessions on your mobile device while in the field.
More Training Options:
In addition to the live online training, we have developed short how-to videos to view on your iOS device. We also have a list of all new fixes and enhancements to the Oregon Inspector App, compared to the Accela Inspector App. This information and the how-to videos can be found on the Oregon Inspector App Help webpage. Lastly, please send us an email at ePermitsHelp.BCD@oregon.gov if your agency is interested in additional in-person training.
Download the App:
IMPORTANT NOTE: The Oregon Inspector App cannot be found on the App Store. Instead, you will download the app from a webpage. Download instructions are available here.
Apple no longer allows apps to be published on the App Store that are considered “internal use only”, like the Oregon Inspector App so you will be using this webpage for downloading the app going forward. There will also be a Mobile Device Management (MDM) file available for those agencies whose security policies require an MDM file.
To Schedule or Not to Schedule - Public Works inspection types in the PW Module vs. in the Building Module
There is an issue trending where agencies are experiencing scheduling and auto-assign confusion and problems related to PW inspection types. There is an important distinction to be made between Public Works inspections provided in the PW Module and those provided in the Building Module.
The PW Module has the Public Works inspection group that provides a large number of very detailed and diverse public works inspection types, the 6000 series. The Building Module has the Building/Structural inspection group that provides only a small number of high-level public works inspection types, the 1000 series.
Building Module > Building/Structural inspection group > offers 1050 Excavation, 1060 Driveway Approach, and 1065 Sidewalk – these are the few public works inspection types specific to building projects. Because this Building Module inspection group is a Structural inspection group, auto-assign is also Structural (if auto-assign is ON) and therefore these few inspections would auto-assign to a named Structural Inspector, not to a Public Works Inspector. Additionally, these are also the only public works inspection types a customer can self-schedule on a given Structural record type – unless explicitly PENDED by the agency, the customer cannot self-schedule any public works inspection types included in the Public Works inspection group/module on a Structural record type. Note, the many public works inspection types included in the Public Works inspection group/module are set to auto-assign (again if auto-assign is ON) specifically to a named Public Works Inspector.
Please refer to the ePermitting Inspection Brochure for inspection groups and types.
If you are an agency experiencing any issues related to this and need more information, please submit a helpdesk ticket to epermithelp.BCD@oregon.gov.
The version of Accela that we are currently on is experiencing intermittent issues with batch jobs not running or not writing to the log (batch jobs are things like financial batch information for your finance department, expiration batches, etc.). This is a known issue with our version of Accela that has been fixed in more recent versions. We are starting the Accela upgrade process and will be installing the newest version of Accela in our DEV environment in the next couple of weeks. We’ve been assured by Accela, and have also heard from other Accela users that are on more current versions, that the batch issues are resolved. Testing/validation of the new version will begin as soon as it’s available and barring any show stoppers, we will be pushing to get it into production as soon as possible (we hope this will be within the next few months).
In the meantime, please check regularly that your batches are running as scheduled. If you find that your batch hasn’t run (you didn’t receive the email) let us know as soon as possible so that we can manually run it for you.
Thank You for your patience.
Please be aware that this content is relevant at the time it is published, but as time goes on may become out-of-date. We will do our best to keep the content alive and relevant.
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