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NEW Tree Permit option in the Planning Module

7/9/2020

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We have introduced an enhancement to the Planning Tracking record type in the Planning Module - a Custom Table for Trees that allows agencies to enter detailed information about Trees as well as the addition of some general application specific information related to Trees – see screenshots below.  This information, both Custom Table and ASI, can be used for application tracking only - or it can be further used to issue an actual Tree Permit via the Planning Workflow.   A submittal form is required to configure some custom dropdowns in the Custom Table for Trees.

Note:  an Application Type of "Trees" is highly recommended if you intend on issuing an actual Tree Permit.  This can be easily added through a helpdesk ticket request.

There are standard Tree ASI that are Model (not customizable).
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​Then there is the Tree ASIT/Custom Table - in this Custom Table, there are two customizable dropdowns: Tree Application Type and Type of Tree. 
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Step-by-step HOW TO instructions and the required submittal are available in the Kayako Knowledgebase.

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Res Fire Sprinkler System

7/9/2020

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Two new residential record types have been added to the Oregon Model – Dwelling Fire Sprinkler System (Standalone) which is the structural fire sprinkler system record type and Dwelling Fire Sprinkler System (Multipurpose) which is the plumbing fire sprinkler system record type.

These record types were developed in response to enhancement requests from many of our participating agencies. They are currently installed to Production for all full service Model agencies.  Dwelling Fire Sprinkler System (Standalone) was turned on for all agencies with the structural program and Dwelling Fire Sprinkler System (Multipurpose) was turned on for all agencies with the plumbing program. These record types are available through the back office and through ACA. Records initiated through ACA will come in as application only with the fees in a New status.
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Oregon Inspector App Updates & Information

7/9/2020

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​Since the release of the new Oregon Inspector App in January there have been multiple updates to address issues that inspectors have helped to identify. Those updates have been announced via email, but as we all know we can miss those during our busy days. In an effort to ensure that inspectors have the most up to date version of the app we are happy to announce that all updates will now be available within the app on the menu. 

1. To check for updates at anytime touch the “Menu” option from the app  and then touch “Help”. 
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​2. The Oregon Inspector App will minimize and your safari browser on your iPad or iPhone will open the Inspector App Help Page where you can find instructions on how to download and install your app along with announcements on app updates. Remember to always read the instructions before loading the newest version. 
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OSM Future Implementations

7/8/2020

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  • City of St. Helens – Go live Summer of 2020
  • City of Columbia City - Go live Summer of 2020
  • Lake Oswego (conversion to OSM) – Go live Summer of 2020
  • City of Manzanita - Go live Fall of 2020
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OSM Changes from the last few months

7/8/2020

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  1. Building Module: Added Addl Info Needed and Addl Info Received to the Completeness task for all building module record types. As in the reviews, selection Addl Info Needed will pause the time tracking clock and Addl Info Received will once again start it. (6/12/2020)
  2. Planning Module (Code Enforcement): A new report called, 'Code Enforcement Export All Records' is available in the Planning report portlet, under the 'Code Enforcement' category.  The report requires two parameters for an Opened Start Date and Opened End Date.  It will generate a spreadsheet of all Planning Investigation (Code Enforcement) records that were created within the date range, regardless of status.  The spreadsheet includes the Record Number, Project Name, Parcel, Address, Record Status, and Open Date. (5/1/2020)
  3. Building Module: Residential Fire Sprinkler System record types added. (6/15/2020)
  4. Building Module: Fixed an issue where time tracking no longer worked as expected for the Completeness task in the building record type workflows. (6/9/2020)
  5. Building Module: Added Completeness task to residential and commercial demo record types. You will see the Completeness task in the workflow when the record has been created from today forward. Adding the new task does not affect previously created records. (6/29/2020)
  6. All Modules: ​Application Materials Routed was missing from the Activity Type dropdown in many agencies. That issue has been rectified and all agencies will now see Application Materials Routed in the Activity Type dropdown. (6/25/2020)
  7. Building Module: An issue was discovered that was causing the fees to not automatically assess when creating one of the new residential fire sprinkler system record types through ACA. That issue was fixed and now ACA created residential fire sprinkler system record types will be created with fees in a NEW state. (6/26/2020)
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