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New Version of Oregon ePermitting Inspections Scheduling – iOS and Android

4/22/2020

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A new version of the Oregon ePermitting Inspections Scheduling  app is available for iOS (v. 2.1) and Android (v. 2.4) for contractors and homeowners to download. Please spread the word to your customers to update the app on their devices. There are two new changes your customers will notice:
  1. Previously, when inspections were rescheduled on the app, the inspection would auto-assign to “ORMOBILE” instead of the correct inspector in your agency. Now, rescheduling inspections will auto-assign correctly.
  2. The Search screen now includes helpful text on how to search for the permit. We also added a link to the Participating Jurisdictions web page where all jurisdictions on the ePermitting System are listed so that users know if they can schedule their inspections using the app.
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New ePermitting Website Customer Resource

4/22/2020

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With so many agencies that have closed their offices to the public and referring customers to the ePermitting website, ePermitting has developed additional informational resources for customers on how to navigate the entire online ePermitting process.

You can provide the following link to your customers with any additional information you normally provide to them when directing them to ACA:
https://www.oregon.gov/bcd/epermitting/howto/Pages/index.aspx

If your agency has any questions about the website or the articles on the website send in a ticket to [email protected] and if any of your customers still need assistance they can still contact the Help Desk at 503-373-7396 and leave a detailed message and one of the ePermitting staff will call them back and walk them through the ACA site. 
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Master Electrical NEW and RENEWAL – Two new record types added to the Model

4/22/2020

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Two new records types have been added to the Oregon Model – Master Electrical New [EM] and Master Electrical Renewal [EMR]. These record types were developed in response to enhancement requests from many of our participating agencies. They are currently installed to Production for all full service Model agencies and will be turned on for all agencies with the Electrical Program as the required fees are verified.

Please note, these record types are NOT available in ACA due to the added intake requirements. 

Before using these, please take a moment and read about the setup of these record types and see some other related Master Electrical resources in our Kayako Knowledgebase located at:  http://orepermittinghelp.kayako.com/Knowledgebase/Article/View/master-electrical---new-and-renewal.
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Reminder for Fee Increases, Effective July 1

4/22/2020

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If your agency is in the process of any fee updates for the fiscal year – we are asking that you please work to get them submitted by Friday, May 15. Due to the sheer volume of agencies updating at the fiscal year (July 1st) and other projects that are currently in progress, the turnaround time on all the changes to include testing, could take up to several weeks.

The fee updates do not have to be all the way through the approval process or have completed BCD Notice, so we ask that you send the draft of your fees that is currently under review/in process. We can get all the changes drafted and then only have to make minor changes as needed upon approval.

If you wait to submit your fee updates, we may not be able to guarantee their availability in production for July 1.

If you have any questions regarding fee updates, please contact our helpdesk at [email protected]. 
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OSM Future Implementations

4/22/2020

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  • ​City of Cannon Beach – Go live 6/1/20
  • Douglas County (Onsite only) – Go live Spring of 2020
  • City of St. Helens – Go live Summer of 2020
  • City of Columbia City - Go live Summer of 2020
  • Lake Oswego (conversion to OSM) – Go live Summer of 2020
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OSM Changes from the Last few Months

4/22/2020

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  1. Building Module: Added a new value to the Code Edition dropdown for Residential permits of "Oregon Small Home Specialty Code". Added a new value to the residential category of construction of "Small Home". (2/3/2020)
  2. Building Module: Added new standard comments for reports to pull in text when the category of construction is "Small Home". (2/3/2020)
  3. Building Module: Revised reports including permit and C of O to accommodate the Small Home changes. (2/3/2020)
  4. All Modules: All licensed professionals with an email address will automatically be emailed a copy of the permit when it is issued online with their license attached. (2/11/2020)
  5. All Modules: The page called, "Section Township Range" was removed for all usergroups. (2/18/2020)
  6. All Modules: Updated scripting to block public users from uploading documents to closed records. Affects all modules. A document detailing which statuses block public user upload is available upon request. (2/19/2020)
  7. All Modules: An error was occurring when users attempted to upload a document to a reference Parcel.  This has been fixed. (2/20/2020)
  8. All Modules: A new report is now available called "Records Missing Parcel District" located under the "Special Use Reports" category.  The report will generate a spreadsheet that lists all Records missing a Parcel District, which can negatively impact inspection auto-assignment.  This report is designed to be used for maintenance and clean up purposes for agencies who may have implemented inspection auto-assignment after go-live or for converted records and need to add Parcel Districts to individual records.  It can be run for an individual module or all modules. (3/2/2020)
  9. All Modules: Previously, the record number suffix would become jumbled if more than 5 records were cloned at once. This has been fixed so as many records as necessary can be cloned at once. (3/23/2020)
  10. Building Module: Updated the valuation tables with the February 2020 ICC Building Valuation Data. To be effective April 1st, 2020. (4/1/2020)
  11. Building Module: Spreadsheet report that provides a list of building permits with permit type in (Residential Structural, Commercial Structural, Residential Manufactured Dwelling, 1 & 2 Fam Dwelling, Structural Phased Project, Commercial Phased Project) that either have First Issued Date or a Certificate of Occupancy Issue Date between the specified start and end dates.  The list is also filtered by Type of Work in (New, Alteration) and the Permit Application Status not in (Void, Withdrawn).  The list contains the permit number, type, status, category of construction, type of work, census code, housing count, building count, affordable housing exemption indicator, publicly owned indicator, first issued date, certificate of occupancy issue date, work description, job value and jurisdiction indicator. (4/6/20)
  12. All Modules: Modified the scripts for the Building Expiration Process so that they include the two new Master Electrical record types: MasterNew and MasterRenewal. (4/8/2020)
  13. Planning Module: Added four new custom fields to Planning Tracking: "Number of Existing Units", "Number of Proposed Units", "Number of Proposed Affordable Housing Units" and "Total Number of Units". (4/9/2020)
  14. Planning Module: Added new custom fields related to Tree applications to Planning Tracking. Added a custom table related to Tree applications. The custom table includes two customizable dropdowns (Application Type and Type of Tree). Agencies interested in populating the dropdown with their custom values should submit a help desk ticket. (4/9/2020)
  15. All Modules: Revised Onsite pageflow for all agencies so that the LP First and Last Name are no longer required fields, which would previously prevent applicants from continuing with their application when their Onsite LP did not include a First and Last Name. (4/15/2020)
  16. Building Module: Addition of two new record types under Building Commercial Electrical: MasterNew and MasterRenewal for tracking/processing electrical master program. (4/16/2020)
  17. Public Works Module: New report PW_PermitPlacard – A Public Works placard to hang at the work site. The report can be found in the Record Summary portlet. (4/22/20)
  18. Building Module: New Building Final Inspections report – This report shows all of the Final Inspections for a Structural, Dwelling, or Phased project. It includes the Final Inspections of any related child or Phased record. This report can be found in the Record Summary portlet. This report was created to assist with your Archiving needs. (4/22/20)
  19. All Modules: New Archive Report – This report lists all records from all modules with a status of ‘Finaled’, ’Closed’, ’Insp Process Closed’, ‘C of O Issued’, ’Final Approval’, ’Final Denial’, ’Authorization Approved’, ’Site Evaluation Approved’, ’Withdrawn’,’ and Expired’ for a given date period. This report can be found in the Record List report portlet. (4/22/20)
  20. Planning Module: New Code Enforcement active cases report is a report of planning investigation records that were opened between a specified open after date and open before date. The report will only show records that are still active. It is organized by assigned staff name, with the unassigned cases appearing first. For each case the parcel, address, owner, work description, project name, application status and status date are given. The report also includes a summary by assigned staff with case counts. Report can be found in a new category – Code Enforcement and are only available in the Planning module. (4/22/20)
  21. Planning Module: New Code Enforcement closed cases report is a report of planning investigation records that were closed between a specified closed after date and closed before date. It is organized by assigned staff name, with the unassigned cases appearing first. For each case the parcel, address, owner, work description, project name, application status and status date are given. The report also includes a summary by assigned staff with case counts. Report can be found in a new category – Code Enforcement and are only available in the Planning module. (4/22/20)
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