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Regional ePermitting training/user conferences

10/2/2019

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Mark your calendars, Regional ePermitting Training/User Conferences are coming this Fall and Spring!

Our first two conferences will be:
Nov. 13 - 14 from 8:30 a.m. - 3:30 p.m., hosted by the City of Happy Valley
Dec. 4 - 5 from 8:30 a.m. - 3:30 p.m., hosted by the City of Astoria

​We will also schedule conferences in Eastern Oregon and Southern/Central Oregon this coming Spring.

Training and discussion topics include: “My Filters,” Creating Custom Filters locally, basic Ad-Hoc Reporting, processing Refunds and other Financial Transactions, Workflow, Advanced Tips and Tricks, and an open Question and Answer Session to get the answers you’ve always wanted to know.

For more information and how to register, visit the 'Conferences/training' page.
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OSM reminder for fee increases, effective Jan. 1, 2020

10/1/2019

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If your agency has a Jan. 1 fee increase, please send your new fees to the ePermitting team no later than Nov. 15 by sending an email to [email protected]. The ePermitting team now supports over 70 agencies and we need this much lead time to update each agency who will have new fees. Keep in mind that sending your new fee schedule to the Policy section of BCD for review is a separate process than sending your new fee schedule to ePermitting for updating in Accela. Please do not wait for your local approval process to submit your proposed changes to us. Often times this does not provide us enough time to complete and test this volume of change for all agencies requesting.

Thank you for your help with this!
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OSM changes from last month

10/1/2019

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  1. Building module: Added workflow email task specific information to Ag-Equine review task. (8/27/19)
  2. DEQ/Onsite: A new standard choice was added to each agency that uses the Onsite module.  The standard choice contains the name and address of the person at DEQ who receives the DEQ surcharge report and payment.  The standard choice was created because this information could change and we do not want to have to modify the report when it changes. (8/27/19)
  3. DEQ/Onsite: A new version of the DEQ Surcharge report has been installed. This version corrects the error in counting when an activity has surcharge reported in a previous report, but the activity is backed out in the current report. The version also includes Void and Withdrawn records. (8/27/19)
  4. Public Works module: Added scripting to exempt Public Works Investigation records from the requirement of permit issuance prior to inspections. (9/12/19)
  5. All Modules: Revised the "Reference Contact List" form so that it includes the "Reference Contact ID".  This field always has a value and is a hyperlink, in addition to the "Last Name" field, so that a user can click on it and see the details of the contact if there is no Last Name.  (9/17/19)
  6. All Modules: Adjusted the Record Inspection List form (the list of inspections viewed from within a record) to have a contracted length of 100 inspection records and an expanded length of 200 inspection records. (9/19/19)
  7. Public Works module: Updated scripting to only require a service (ASI "app types") when it's a Planning Tracking record type. (9/23/19)
  8. All Modules: The expiration process now includes Temporary Certificate of Occupancy (TCO) records.  Now, they will be included in the expiration Sets, they will receive a letter, and they will be automatically expired, if your agency elects to use these pieces of the expiration process.  TCO records were removed from the expiration process altogether in April 2019 but based on agencys' needs, we added them back in. (9/25/19)
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How to fix the "blank" inspection result dropdown

10/1/2019

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Most of you have probably experienced the "blank" dropdown menu issue when you go to result an inspection. You attempt to result an inspection, touch the "scheduled" status and then; poof! The underwhelming experience of not being able to choose a result for the inspection is frustrating at best, but never fear there is a way to fix it for good! This issue was created due to the wonderful work our e-permitting staff has been doing reducing, yes I said reducing, the amount of inspection results available for each permit. Working with our local partners we were able to identify and eliminate and/or combine inspection types to achieve more consistency across the state. Now that you know the backstory lets get right into the fix. Here are instructions for refreshing your System Data on the iPad or iPhone. Android users will follow the same steps. 
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Upcoming closure dates for ePermitting help desk

10/1/2019

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The ePermitting Help Desk will be closed on the following upcoming dates:
  • Veterans Day - Monday, November 11, 2019
  • Thanksgiving Day - Thursday, November 28, 2019
  • The day after Thanksgiving - Friday, November 29, 2019
  • Christmas Day - Wednesday, December 25, 2019
  • New Years Day – Wednesday, January 1, 2020
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Code edition updates Oct. 1

10/1/2019

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​The code edition dropdowns for residential mechanical and commercial structural record types were updated Oct. 1, including defaulting those values to ‘2019’.
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Upcoming closure dates for inspection calendars

10/1/2019

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By default, inspection calendars block out the following dates for all agencies. If your agency deviates from this schedule, please email the help desk at [email protected] to block out the appropriate dates. Please note that we need a two-week notice to effectively update a calendar and avoid any unwanted inspections to be scheduled.
  • Veteran's Day - Monday Nov. 11, 2019
  • Thanksgiving - Thursday Nov. 28, 2019
  • Christmas Day – Wednesday, Dec. 25, 2019
  • New Years Day – Wednesday, Jan. 1, 2020
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​To see what your agency has blocked out for non-holiday days, run the "Inspection Calendar Block Out Dates" report.
To see what Holidays your agency has blocked out run the "Inspection Holiday Block Out Dates" report.
Note:
The "Inspection Calendar Block Out Dates" report methodology:
  • Date range is 35 days forward from the day the report is ran
  • Model holidays, and weekends are excluded from this report
 The "Inspection Holiday Block Out Dates" report methodology:
  • All dates are current year and the next year
  • Only named holidays are shown. Not all block out days are shown
  • Calendar name indicates which calendar has the date blocked
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Oregon Inspector App

10/1/2019

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​We announced a new Oregon Inspector App coming soon.  We are continuing to work with our app developer on this project but they have run into technical issues.  We hope that this new app will be available for download by the end of the year.  An announcement will be sent out as soon as it is ready to use.  Stay tuned!
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Future implementations

10/1/2019

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  • Clatsop County - Go live Fall 2019​
  • City of Sandy - Go-live Fall 2019
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