OREGON EPERMITTING
  • Blog
  • Meet our Team
  • Facts
  • Contact Us
  • Accela Upgrade Information
  • Jurisidiction HUB
  • Blog
  • Meet our Team
  • Facts
  • Contact Us
  • Accela Upgrade Information
  • Jurisidiction HUB

Stay in the know

Using the Inspection Log to Help Unravel Inspection Scheduling Issues

3/21/2022

0 Comments

 
From both the Inspections list page directly and from the Inspections tab on the My Tasks page, there is a View Log button available to most users (there is a certain level of permissions required to have this button display). If you are receiving questions/concerns from customers that they scheduled an inspection and no one came out, or that they scheduled for a certain date that you are not seeing in the system, they say it was scheduled a certain way that didn’t work, and any of the other questions about scheduled inspections that you likely get – you can use the Inspection Log functionality to resolve many of these.

Checkbox the inspection in the list, select View Log > Inspection Log – the inspection log details will be displayed in a pop-up window.
Picture
Picture
Picture
There is a variety of details provided that can greatly assist you in resolving any inspection scheduling issue. We often get calls or helpdesk tickets that are resolved using this same Inspection Log. 

If you have any questions on how to use this log, please submit a ticket to the agency helpdesk at [email protected]. 
0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

    Disclaimer

    Please be aware that this content is relevant at the time it is published, but as time goes on may become out-of-date. We will do our best to keep the content alive and relevant.

    Archives

    December 2024
    August 2024
    June 2024
    January 2024
    August 2023
    April 2023
    March 2023
    December 2022
    October 2022
    August 2022
    May 2022
    April 2022
    March 2022
    January 2022
    August 2021
    March 2021
    January 2021
    July 2020
    April 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    August 2019
    June 2019
    April 2019
    January 2019
    November 2018
    October 2018
    September 2018
    August 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017

    Categories

    All
    In The Spotlight
    Online Training
    OSM Best Practice
    OSM Changes
    OSM Future Implementations
    Projects
    Reminders
    Tips And Tricks
    What's New

    RSS Feed

Jurisdiction Resources

ePermitting Knowledgebase
Register for ePermitting Brochure
Inspection Codes Brochure
Modelo Estandar de Oregon Codigos de inspeccion
SelecTXT Brochure
IVR Call Flow Brochure Insert
End of Day Report
ePermitting Advertising Business Cards
​Building Department Directory

Participating Jurisdictions
​​
© COPYRIGHT 2019. ALL RIGHTS RESERVED.