If your agency has an upcoming fee increase, or any other fee changes, effective July 1, 2022, send your updates to the ePermitting team ASAP by sending an email to the Kayako Helpdesk. Important note, your fee update ticket submittal does not have to wait for your agency to adopt or approve them, the fee update process can begin parallel to your adoption/approval process. Final drafts of fee updates are acceptable to begin this time-sensitive process. Late submittals might not be able to be accommodated for July 1st start given the volume of requests for update. Also a friendly reminder – new fees, fee increases or method changes that result in an increase, are required to go through the BCD Fee Notice process; please send ePermitting a draft copy of your fees prior to submitting for Notice to avoid any delays or potential requirement to re-notice.
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