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Power of the Inspection Log in Answering Scheduling Questions

1/8/2019

 
​The Inspection Log is available as a function in the Inspection List page. This function is very helpful in answering questions about inspection scheduling – who, what, where, and when.
Go to the Inspections List page > check the checkbox for the inspection you are needing log details for (can only select one) > select the View Log button > select Inspection Log.
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A pop-up window loads, edit the Log Date fields if you need to look beyond the one-month default period – often going back to the date the record was created is most ideal (this date is available in Description of Work as “Opened Date” or on the Record List as “Opened” date) – then select Filter to get log results/complete history for that selected inspection.

Note the different log detail information that provided for the selected inspection. This includes the following:
  • Log Date - the specific date/time that log detail was recorded;
  • Log Action - if it was Created or Updated (from Update to Update, you can see what changed such as which Inspector it’s assigned to);
  • Operator - who scheduled/edited it (IVR User, Oregon Mobile – app, etc);
  • Status - indicates what was done, ie. Scheduled; 
  • Scheduled Date - the date it is actually scheduled for;
  • Inspector - who it is assigned to (manually or via auto-assign);
  • Request Date - the date and time the inspection was requested or updated on;
  • Requestor - is whatever name was entered by staff as to whomever requested the inspection or whomever scheduled it otherwise; and lastly
  • Inspection Sequence Number - the unique # assigned in the database for each instance of this given inspection – for example, if the original scheduled instance is Denied and a new pending instance is automatically created by the system and then further scheduled – this sequence # will be different for the original resulted instance than for the pended scheduled instance – this helps in grouping the log details to a specific instance.

All of this detail data can be very helpful in determining who ‘changed’ an inspection in any way, including assignment and any other important edits that may have affected your daily schedule or been contrary to your scheduling policy/practices. If you are unable to run the Inspection Log or need assistance interpreting this data, please contact our help desk at 503-373-7396.

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