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OSM: Getting stopped at workflow from issuing or finaling the permit?

8/1/2017

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Do you ever automatically get stopped at workflow from issuing or finaling out the permit but can’t figure out why?  Nathan Flowers offers an excellent tip on how to find out what is missing from the record!  Go to the Summary page on the record and go down the list to verify the information.
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If the permit will not issue then check the following: 
  • Make sure there is an Owner Name listed.
  • Make sure Total Fee Assessed matches Total Fee Invoiced. This will show if there are still new fees on the record.
  • Make sure the Balance is $0.00. This will show if there are unpaid fees. 


If the permit will not final out then check the following:
  • Make sure the Balance is $0.00. 
  • Make sure there are no active AdHoc Tasks in the workflow.
  • Make sure there are no pending or scheduled inspections on the record.
  • Make sure child records have been closed out.
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