OSM Changes from Last Month

1. Updated Transaction Receipt (Live March 6)
The Transaction Receipt was updated.  Please see the Kayako Knowledgebase article for the new features:
http://orepermittinghelp.kayako.com/Knowledgebase/Article/View/44/2/sample-reports-with-instructions

2. Corrected Onsite Permit Workflow (Live March 8)
An error was displaying intermittently when updating the Onsite Permit workflow on any of the Review tasks.  This error was corrected.

3. Corrected Cut Off Time for Canceling & Rescheduling Inspections Online (Live March 9)
Previously, inspections could be Canceled or Rescheduled after the Same Day, 7:00 AM cut off time through Citizen Access.  This has been corrected so that inspections cannot be scheduled, canceled, or rescheduled Same Day after 7:00 AM.

4. Corrected Building RV/Manufactured Home Parks Workflow (Live March 21)
Previously on the RV/Manufactured Home Parks workflow, when the “Ready to Issue” status was selected, no tasks were left activated so users would have to use the Supervisor feature to activate the Permit Issuance task.  This has been corrected where “Ready to Issue” will automatically activate the Permit Issuance task without using the Supervisor feature.