A new enhancement to the courtesy expiration letters was just released and available for your use. Currently, courtesy expiration letters are automatically sent to the Applicant and/or Owner by email first and if none exists, then a physical letter is generated for the agency to send in standard mail. Now with this new feature, you can elect to send courtesy expiration letter manually in standard mail only. The letters will never be emailed. This selection is turned OFF by default for all agencies and all modules. If your agency is interested in enabling this feature for any module, please submit a help desk ticket by emailing ePermitsHelp.BCD@oregon.gov.
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