New Code Compliance Module

We are very excited to announce that the ePermitting Team has created a brand new Code Compliance (CC) module that will be rolled out to all jurisdictions who are currently using the Planning Investigation record type to track code compliance issues.  The new CC module is identical to all the things Code related that are currently in the Planning module, including the Investigation record type.  The biggest benefit to the new module is that users will no longer see confusing items that are related to Planning that do not apply to code work.
 
The CC module includes the two record types listed below.  There are also several enhancements we added to the new CC module - follow this link for a full list. 

1. Code Investigation - this record type is identical to Planning Investigation
2. Code Inquiry (NEW) - this is a new flexible record type to be used as a placeholder for non-case related Code information or activity.

 
As a part of this project, at go-live, our team will transition all existing Planning Investigation records over into the Code Investigation record type in the CC module so that all Code records can be found in a single module.
 
Klamath County was our first jurisdiction to go live with the new CC module on 12/11/2023.  We are working on a schedule to transition the rest of the jurisdictions who are actively using the Planning Investigation record type.  Our team will contact jurisdictions about two weeks prior to their go-live to prep and work through the transition.  There will be about a 30 minute downtime window on the early morning of go-live day for our team to process the transition in the system.  The new CC module will also be offered to newly implementing jurisdictions as an available module.  If you have any questions or would like more information, please submit a ticket at [email protected].