OREGON EPERMITTING
  • Blog
  • Meet our Team
  • Facts
  • Contact Us
  • Accela Upgrade Information
  • Jurisidiction HUB
  • Blog
  • Meet our Team
  • Facts
  • Contact Us
  • Accela Upgrade Information
  • Jurisidiction HUB

Stay in the know

Microsoft Azure Update and Go-live Schedule

10/19/2018

0 Comments

 
We are continuing our project to move our Accela servers from our data center in Salt Lake City to Microsoft Azure by Monday, Nov. 5. The move will be seamless to you and your customers with just a short outage over the weekend, starting on Friday, Nov. 2 at 6 p.m. and will be complete on Sunday, Nov. 4. We will notify contractors on ACA of the outage. Please help spread the word to your customers.

Monday, Nov. 5, you will need to do the following:
  1. Clear your browser cache
  2. Log into Accela using the normal URL and your current login credentials.
  3. Contact the ePermitting team if any issues arise or if you need a batch job run that was turned off over the weekend at ePermitsHelp.BCD@oregon.gov or 503-373-7396.

FTP and Data Warehouse Users:
For those agencies that upload APO via FTP or access the Data Warehouse – begin using your new connection information, Monday, Nov. 5. If you weren’t contacted with new login credentials, contact Heidi Shamberger at heidi.s.shamberger@oregon.gov or 503-373-7396.

Frequently Asked Questions:
Q:
Will contractors or I see any differences when using Accela?
A: The only difference you should see is improved performance.

Q: Will the migration change the way that ePermitting administers the Accela software?
A: No. The ePermitting Team will have the same access as we do in our current SLC data center.

Q: Will the database version change?
A: No. Our current database is Oracle 11g and will remain Oracle 11g after the migration.

Q: Will the version of Accela change?
A: No. We are currently on Accela Civic Platform version 9.1.3 and will remain on 9.1.3 after the migration.

PRODUCTION Migration Schedule:
Friday, Nov. 2 at 6 p.m. – PRODUCTION will be taken down. This outage includes back office, ACA, Basic Services, IVR, all inspector products, and the Scheduling App. Public users will be redirected to an outage webpage.

Saturday, Nov. 3 at 1 p.m. – ePermitting team will validate the migration is successful. If the migration is not successful, we will roll back to our SLC data center and notify all of our agencies with next steps.

Sunday, Nov. 4 – PRODUCTION back online. All PRODUCTION systems will be back online. The ePermitting team will notify all agencies when available.

Non-PRODUCTION Environment Migration Schedule:
Monday, Oct. 29 at 6 p.m. –
STAGING, CONFIG, and TRAIN environments will be taken down. This outage includes back office, ACA, Basic Services, IVR, all inspector products, and the Scheduling App.

Tuesday, Oct. 30 at 1 p.m. – ePermitting team will validate the migration is successful. If the migration is not successful, we will roll back to our SLC data center and notify all of our agencies with next steps.

Wednesday, Oct. 31 – STAGING, CONFIG, and TRAIN environments back online. All STAGING, CONFIG, and TRAIN environments systems will be available again. The ePermitting team will notify all agencies when available.
0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

    Disclaimer

    Please be aware that this content is relevant at the time it is published, but as time goes on may become out-of-date. We will do our best to keep the content alive and relevant.

    Archives

    December 2022
    October 2022
    August 2022
    May 2022
    April 2022
    March 2022
    January 2022
    August 2021
    March 2021
    January 2021
    July 2020
    April 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    August 2019
    June 2019
    April 2019
    January 2019
    November 2018
    October 2018
    September 2018
    August 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017

    Categories

    All
    In The Spotlight
    Online Training
    OSM Best Practice
    OSM Changes
    OSM Future Implementations
    Projects
    Reminders
    Tips And Tricks
    What's New

    RSS Feed

Jurisdiction Resources

ePermitting Knowledgebase
Register for ePermitting Brochure
Inspection Codes Brochure
Modelo Estandar de Oregon Codigos de inspeccion
SelecTXT Brochure
IVR Call Flow Brochure Insert
End of Day Report
ePermitting Advertising Business Cards
​Building Department Directory

Participating Jurisdictions
​​
© COPYRIGHT 2019. ALL RIGHTS RESERVED.