Krista Allman joined the ePermitting team October 2016 and has had an opportunity to work with many of you that have called into the Help Desk. You may have also worked with Krista to update Employee profiles during our yearly User Profile Cleanup. Krista provides support to the team by working on some of the smaller projects like keeping the knowledgebase updated, working on various updates that need to be made to reports and Accela, and helps test new Accela versions and updates before they are ready for your agencies to test.
Prior to joining the ePermitting team, Krista worked for DMV for over 8 years in the Customer Services Group working very closely with their call center. In her last position, Krista ran the phone system server and the call center’s scheduling and reporting server to help with call center efficiencies. Krista has a small family that welcomed a new little girl in January 2017! Krista, along with her husband, Adam, and oldest daughter, Alexia, have enjoyed watching Katrina grow these last 6 months and look forward to planning exciting adventures in the future.
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