ePermitting has recently received a few help tickets from agencies needing to provide a discount or credit to an applicant – there is a way to do this in the system using the PAYMENT functionality.
Please take a moment and learn about this and other Exceptional ‘Payment’ Types thru our Kayako Knowledgebase!
0 Comments
Welcome to ePermitting! Our Oregon ePermitting Team is happy to announce the release of version 1.0.22 of the Oregon Inspector App (iOS) which resolves multiple errors. Along with many other issues that we were able to address was the ability to save your Favorite Comments when upgrading your inspector app. From now on you will no longer be required to delete the app before installing the new version. That's right! You will only need to follow the instructions below to upgrade the Oregon Inspector App. You can read a full list of fixes and enhancements in the Release Notes here:
https://www.oregon.gov/bcd/epermitting/Documents/apps/release-notes-1022.pdf. After opening and logging into the Oregon Inspector App touch the "Menu" option and then touch "Help." This will take you to our help page where you can click the link to install the app. Follow the onscreen instructions to upgrade to version 1.0.22. You will also be able to review our release notes to see all the errors that were addressed since version 1.0.15. Attention - If your agency requires the MDM File for installation, or you aren't sure; please check with your IT Staff. The MDM File is available from the same "Help" page, or at this URL: https://citygovapp.com/app/oregoninspectorapp.htm. For all Oregon BCD inspectors, the app is already automatically updated on your device. Please contact the ePermitting Help Desk if you have any questions or experience any issues - ePermitsHelp.BCD@oregon.gov or 503-373-7396.
Agencies can now exclude the Residential and Commercial Demo record types from the expiration process. This means that these two record types will never be added to an Expiration Set or have an Expiration Letter created. If your agency is interested in excluding Demo record types from the expiration process, please submit a help desk ticket by emailing ePermitsHelp.BCD@oregon.gov.
It was brought to our attention that email addresses and phone numbers were exposed on existing records in Citizen Access. This meant that any public user could search for a record and see these important contact details. As of 12/22/2020, email addresses and phone numbers are hidden for all contacts, owners, and licensed professionals across all modules.
We will be installing the newest version of Accela in a test environment in the next couple of weeks. The ePermitting team will be testing extensively and if all goes smoothly we anticipate rolling it out to all of you in production early this spring. This version is reported to fix many issues as well as delivering improved functionality.
On Dec. 1, 2020, a new feature was introduced to the Onsite module called Onsite Renewals where maintenance providers and property owners can submit annual inspection reports online for ATT systems and pumping records for holding tanks through the ePermitting website. DEQ and county staff can also record and track the annual inspection reports in the back office. There are also three new letters that can be generated and sent directly from Accela: 1) Letters to notify all certified maintenance providers across the state of the upcoming annual report due date; 2) Letters to notify to property owners of the upcoming due date for annual pumping records; and 3) Follow-up letters to notify property owners that their annual inspection report has not been submitted by a maintenance provider for the reporting year.
The Onsite Renewal feature was developed in partnership between the ePermitting Program and DEQ to create a better way for all participating Onsite agencies to track annual inspection reports. 14 out of our 17 Onsite agencies decided to participate and utilize this new feature. We are excited to provide an online submittal process for a new community of users across the state and to provide more efficiencies for DEQ and our counties. Building Codes Division is using ePermitting to pilot a new type of minor labels. The new minor labels are for a limited scope of mechanical work. The pilot project is occurring in Umatilla County, Coos County, Salem and Marion County. Contractors in these locations can purchase labels through the ePermitting portal. When the contractors do a minor label installation, they take photographs of the installation using a “VuSpex” inspection submittal app. These photographs are submitted to Accela by the submittal app. One of the contractor’s group of 10 minor label installations is then inspected by a Salem or Marion County inspector reviewing the pictures submitted by the contractor. This will save inspectors having to perform inspections in homes months after the installation was performed. The pilot began in November and is planned to run for a minimum of 6 months.
Formatting Conditions of Approval is really helpful when there is a lot of text for each condition. Fonts, font size, bold, underline, bullets, numbering, and adding a link within the text have had success. However, the italics, inserting a photo, and font color may not keep the formatting on reports. Follow the steps below to create and format a Condition of Approval. 1. With your record selected, click on the Conditions of Approval page. 2. Click the New button. 3. Select “Conditions of Approval” from the dropdown. 4. Click the Submit button. 5. Check the box in front of the appropriate Condition of Approval. 6. Click the Select button. 7. The Condition of Approval has now been added with a default comment: “There are conditions of approval on this record which must be met.” 8. To add additional detail, click on the Actions dropdown. 9. A new window will pop up where you may input additional information. There is a basic HTML editor included, which will allow you to format your text. a. NOTE: You have access to any Standard Comments loaded into your agency as well. b. NOTE: Several reports pull in Conditions of Approval along with the HTML formatting and will look much better if your agency uses consistent formatting. Fonts, font size, bold, underline, bullets, numbering, and adding a link within the text have had success. However, the italics, inserting a photo, and font color may not keep the formatting on reports. 10. To update the default text that appears in the Conditions of Approval list for the record (see #7 above), scroll down and change the Short Comments (this step is optional). 11. After updating with the necessary information, click the Save button. 12. You can now see the updated short comments in the list.
Common renovation activities like sanding, cutting and demolition can create hazardous lead dust and chips by disturbing lead-based paint, which can be harmful to adults and children. To protect against this risk, the Environmental Protection Agency (EPA) issued the Renovation, Repair and Painting Rule (RRP Rule) that became effective on April 22, 2010.
Oregon enforces federal regulations for contractors working on housing or child-occupied facilities built before 1978. For more information about licensing, visit the Oregon Construction Contractors Board. To read the rule, visit the Oregon Health Authority’s Lead-based Paint Program. First did you know that all records – permits, applications, and licenses have a unique identification code within their agency called the Record Id? The Record Id often appears in the extreme right hand column on the Building or Record List portlet.
The Record Id is used to link all of the components – like custom fields, owner, site address, parcel, inspections and work flow – to the record. In the data base each of these components represents a table. The Record Number exists in two places in the data base – the main table for the record (B1PERMIT) and the table that includes all the financial transactions for the record (ACCOUNTING_AUDIT_TRAIL) starting when fees are invoiced. Both tables have the Record Id as well. The table with the financial transactions copies the Record Number from the main table for records for each step in financial transactions. The Record Number can be modified on the ‘Description of Work/Copy Recs (Unrelated)’ portlet. When the Record Number is modified, the date the modification occurred can be found by using the ‘View Log’ button on the ‘Description of Work/Copy Recs (Unrelated)’ portlet. When reports are run, the report will show the Record Number as it existed at run time. This is not a problem unless a report was run that shows the original system generated Record Number and subsequent report was run that show the modified Record Number. The problems can be increased when report results end up as a documents attached to the record. It is possible to have documents with different Record Numbers attached to the same record. Reports include invoices, receipts, permits and applications as well as tabular reports like Permits Issued. To prevent these problems either never change the Record Number or only change the Record Number before invoicing fees and an application is printed.
We have introduced an enhancement to the Planning Tracking record type in the Planning Module - a Custom Table for Trees that allows agencies to enter detailed information about Trees as well as the addition of some general application specific information related to Trees – see screenshots below. This information, both Custom Table and ASI, can be used for application tracking only - or it can be further used to issue an actual Tree Permit via the Planning Workflow. A submittal form is required to configure some custom dropdowns in the Custom Table for Trees. Note: an Application Type of "Trees" is highly recommended if you intend on issuing an actual Tree Permit. This can be easily added through a helpdesk ticket request. There are standard Tree ASI that are Model (not customizable). Then there is the Tree ASIT/Custom Table - in this Custom Table, there are two customizable dropdowns: Tree Application Type and Type of Tree. Step-by-step HOW TO instructions and the required submittal are available in the Kayako Knowledgebase.
Two new residential record types have been added to the Oregon Model – Dwelling Fire Sprinkler System (Standalone) which is the structural fire sprinkler system record type and Dwelling Fire Sprinkler System (Multipurpose) which is the plumbing fire sprinkler system record type.
These record types were developed in response to enhancement requests from many of our participating agencies. They are currently installed to Production for all full service Model agencies. Dwelling Fire Sprinkler System (Standalone) was turned on for all agencies with the structural program and Dwelling Fire Sprinkler System (Multipurpose) was turned on for all agencies with the plumbing program. These record types are available through the back office and through ACA. Records initiated through ACA will come in as application only with the fees in a New status. Since the release of the new Oregon Inspector App in January there have been multiple updates to address issues that inspectors have helped to identify. Those updates have been announced via email, but as we all know we can miss those during our busy days. In an effort to ensure that inspectors have the most up to date version of the app we are happy to announce that all updates will now be available within the app on the menu. 1. To check for updates at anytime touch the “Menu” option from the app and then touch “Help”. 2. The Oregon Inspector App will minimize and your safari browser on your iPad or iPhone will open the Inspector App Help Page where you can find instructions on how to download and install your app along with announcements on app updates. Remember to always read the instructions before loading the newest version.
A new version of the Oregon ePermitting Inspections Scheduling app is available for iOS (v. 2.1) and Android (v. 2.4) for contractors and homeowners to download. Please spread the word to your customers to update the app on their devices. There are two new changes your customers will notice:
With so many agencies that have closed their offices to the public and referring customers to the ePermitting website, ePermitting has developed additional informational resources for customers on how to navigate the entire online ePermitting process.
You can provide the following link to your customers with any additional information you normally provide to them when directing them to ACA: https://www.oregon.gov/bcd/epermitting/howto/Pages/index.aspx If your agency has any questions about the website or the articles on the website send in a ticket to epermitshelp.BCD@oregon.gov and if any of your customers still need assistance they can still contact the Help Desk at 503-373-7396 and leave a detailed message and one of the ePermitting staff will call them back and walk them through the ACA site. Two new records types have been added to the Oregon Model – Master Electrical New [EM] and Master Electrical Renewal [EMR]. These record types were developed in response to enhancement requests from many of our participating agencies. They are currently installed to Production for all full service Model agencies and will be turned on for all agencies with the Electrical Program as the required fees are verified.
Please note, these record types are NOT available in ACA due to the added intake requirements. Before using these, please take a moment and read about the setup of these record types and see some other related Master Electrical resources in our Kayako Knowledgebase located at: http://orepermittinghelp.kayako.com/Knowledgebase/Article/View/master-electrical---new-and-renewal. If your agency is in the process of any fee updates for the fiscal year – we are asking that you please work to get them submitted by Friday, May 15. Due to the sheer volume of agencies updating at the fiscal year (July 1st) and other projects that are currently in progress, the turnaround time on all the changes to include testing, could take up to several weeks.
The fee updates do not have to be all the way through the approval process or have completed BCD Notice, so we ask that you send the draft of your fees that is currently under review/in process. We can get all the changes drafted and then only have to make minor changes as needed upon approval. If you wait to submit your fee updates, we may not be able to guarantee their availability in production for July 1. If you have any questions regarding fee updates, please contact our helpdesk at epermitshelp.BCD@oregon.gov.
|
DisclaimerPlease be aware that this content is relevant at the time it is published, but as time goes on may become out-of-date. We will do our best to keep the content alive and relevant. Archives
August 2023
Categories
All
|
Jurisdiction Resources
© COPYRIGHT 2019. ALL RIGHTS RESERVED.
|