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A new Contact Type named Utilities is now available. It can be used to create a reference contact for each of your utility companies (electric company, gas company, etc.) so that they can be added as a contact to permits where it’s necessary to notify the utility company of finaled permits. Back office staff will need to monitor incoming applications that require communication to the utility company and must add the reference contact to the record. Then the inspector can easily notify the utility company at the time an inspection is positively resulted. Here is a new ePermitting Help Center article describing the process.
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