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Certificate of Occupancy changes

9/29/2025

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To enable agencies to more easily view and update the information for Certificates of Occupancy, ePermitting has deployed an enhancement that includes the following updates:
  • Moving C of O information from Workflow to its own tab in record navigation - instead of entering the information during the processing of the Certificate of Occupancy Workflow task, you can now enter it at anytime (prior to issuing the C of O) on the Certificate of Occupancy tab in the left-hand record navigation. There are still a couple of items to complete on the Certificate of Occupancy Workflow task, but only as task reminders. All other requirements remain the same - the Category of Construction, Type of Work and the required C of O fields on the newly added tab must be populated, as well as completion of the valuation calculator tab for occupancy/type information you are granting occupancy to.
  • The Portion of Building and Occupant Load data that was previously entered in Workflow, will also be included on the new tab.
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  • Special Conditions related to the C of O (formerly a text box on the Certificate of Occupancy Workflow task) should now be added to the record as a Condition of Approval (Certificate of Occupancy) and will then appear on the C of O report. These might include things like a parcel in the floodplain, a fire system in a residential structure – or any other pertinent information that should stay noted on the structure long term.
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  • If you are missing any of the required information mentioned, a pop-up will alert you to what is missing:
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Once all required information is populated, selecting ‘C of O Issued’ status from the Workflow task will launch the report pop-up as it currently does.
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